on orders of $99 or more
All orders may take 7-10 Business Days to process from date order was placed if not in inventory or on back-order (Weekends and holidays are not included in this time frame.) Shipping is not included in processing time of 24 to 48 hours. (Expedited shipping does not affect processing time. These options are only for faster delivery.) Jay-Jill Cosmetics is not responsible for delays in shipping due to adverse weather conditions, natural disasters, or shipping provider error (UPS) Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc...) will be the responsibility of the customer. During the Holiday Season (Christmas and the New Year) orders may take 10-15 Business Days for processing. UPS will Not deliver to APO, AFE, FPO, or Post Office Boxes (Currently working to add military APO). Shipping International: UPS will ship out all international orders unless otherwise requested by the customer. Jay-Jill Cosmetics is not responsible for any lost orders, damaged items, or missing items when shipping by UPS. All discrepancies must be reported within 24 hours of receipt or order. Charges for returned orders (incorrect address provided, refused/undeliverable orders, etc.) are the responsibility of the customer. International orders take 3-5 business days to process and make take up to 3-4 weeks to arrive depending on location and customs clearance. During the Holiday Season (Christmas and the New Year) orders may take 3-5 business days for processing. Jay-Jill Cosmetics is not responsible for any customs, duty, or tax charges.